Do you agree with Golden Charter's TrustScore? Voice your opinion today and hear what 2,969 customers have already said. I spoke with the wonderful Mariama Gorman, who was so patient, clear and understanding. There are links where you can find everything you need to know about Golden Charter Funeral Plans Complaints. . He told us that, now pre-paid funeral plans are regulated, he thought Golden Write a Formal Complaint: If you haven’t already, you can escalate your complaint by sending a formal letter or email to Golden Charter. All the relevant information was provided and the various options explained patiently to me. This is Golden Charter’s most comprehensive funeral plan, and in addition to the above, the plan includes the funeral director’s services, two limousines, a superior coffin and a list provided to the I had heard great things about Golden Charter and decided to contact them regarding my funeral plan. Compare prices, plan features, third-party fee allowances, Trustpilot reviews, and see how Golden A final letter from the insurer, dated 25 July 2020, confirmed to Mrs O her Golden Charter funeral plan had been cancelled and that she would no longer receive the agreed benefits associated with the If you have a complaint with Golden Charter, we've outlined the steps needed to do this and how we will deal with it. The complaint Miss C complains that Golden Charter Limited has asked her to pay additional money towards her funeral plan, after she moved home and needed to change funeral directors. Overall sentiment towards Golden Charter funeral plans is overwhelmingly negative based on customer feedback. Golden Charter provided some information to Mrs L, but unhappy with the I had heard great things about Golden Charter and decided to contact them regarding my funeral plan. Reviewers consistently mention unexpected fees, lack of transparency In 2022, Mrs L contacted Golden Charter asking for a breakdown of the money she’d paid and how the money was used. The op did mention the Golden Charter funeral Plan in their original post - although they were enquiring about the family protection trust. The estate of Mrs O complains that Golden Charter Limited cancelled Mrs O’s funeral plan without notification. I can only consider Mrs L’s complaints about Golden Charter in relation to her funeral plan. He was courteous, informal and professional. What is a customer statement? Your customer statement is a summary of the funeral plan that you hold with Golden Charter. A detailed 2025 review of Golden Charter funeral plans. Everything was explained very well and I have received email Golden Charter didn’t change what they’d said. The estate also complains Golden Charter didn’t comply with GDPR during calls with a I approached the task of setting up a funeral plan for my Mother with trepidation. I spoke with Paul Dougan from Golden Charter to set up a funeral plan. It provides an overview of what’s Do you agree with Golden Charter's TrustScore? Voice your opinion today and hear what 2,970 customers have already said. Has anyone any experience of these pre paid funeral plans please? Looking online I'd seen now a quote for a "select" pre paid plan of £3850. I agree with sjw100, I was also going to post about We collected information about Golden Charter Funeral Plans Complaints for you. So Mr F brought his complaint to the Financial Ombudsman Service. Outline the issue, what you have already done, and what you My parents had the middle range plan from AgeUK and there were no extras to pay for but it didn't include things like flowers, notifications in newspapers, etc so you may want to put some If you have a complaint with Golden Charter, we've outlined the steps needed to do this and how we will deal with it. Do you agree with Golden Charter's TrustScore? Voice your opinion today and hear what 2,963 customers have already said. Do you agree with Golden Charter's TrustScore? Voice your opinion today and hear what 2,966 customers have already said. Estate planning – in this complaint, the introduction for setting up a trust - is not a regulated activity that Do you agree with Golden Charter's TrustScore? Voice your opinion today and hear what 2,955 customers have already said.
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